Clifton Rise Family Practice · NHS GP practice

Looking for a GP Practice in New Cross that offers convenient access, clear communication and supportive NHS care?

We’d be glad to welcome you. Joining takes 5–10 minutes using the official NHS online form, with no visit, ID or NHS number needed.

Clifton Rise Family Practice - 020 3830 8110

Start NHS registration

At a glance

  • 5–10 minutes to complete the online form
  • Confirmation by text usually within 5 working days
  • Free NHS care same-day webform requests once registered

Can I register?

Yes, if you live in New Cross

Anyone living in our area can register, including children and people new to the UK.

Live elsewhere in London?

You can still register as an out-of-area patient and use our same day webform appointment system. Please note:

  • We can’t offer home visits to out-of-area patients
  • You must be able to travel to the surgery for any face-to-face appointments
  • Not recommended if you are housebound or have significant mobility issues

Access that fits around your lifestyle

You shouldn’t have to queue, keep calling at 8am, or wait weeks without knowing what’s happening next. With Clifton Rise Family Practice, you can:

No 8am phone queue

Request help online without repeatedly calling the practice.

Clear next steps by message

Every request is reviewed and you’ll know what happens next.

Appointments that suit you

Phone or in-person appointments when appropriate.

Our promise to you

Once you’re registered, here’s how to get help. Please don’t come to reception to book: messaging us online is the quickest way to be seen.

1. Message us online

Use the form on our website, 8am–6.30pm, Monday to Friday. You’ll get direct access to the right clinician or team for your request.

2. We reply with next steps

Clear communication so you know what’s happening, whether that’s advice, medication or an appointment.

3. Phone or face-to-face

Flexible appointment options: we’ll call you or book you in to see us when clinically needed.

Can’t go online? Call us on 020 3830 8110.

Have these ready

  • Your current address and contact details
  • Your previous GP practice, if you had one
  • Your NHS number, if you know it

You don’t need

Proof of address, photo ID or an NHS number. Not having them is never a reason to be refused registration.

How it works

Online registration

1. Fill in the NHS form

Online, in 5–10 minutes, on any phone or computer.

Text message confirmation

2. Get a text from us

We aim to confirm within 5 working days (Monday to Friday).

Messaging the practice online

3. Message us when you need care

Use our website for advice, medication and appointment requests. We’ll arrange phone or face-to-face care.

Start NHS registration

Opens the official NHS website in a new tab

What our patients say

Really caring GP surgery, I cannot fault them at all. The Receptionists go above and beyond and so caring. I also have to mention the angel that is the Practice Nurse Beverley she is so patient and so kind. Dr's are also so caring and make you feel so supported no matter what you may be seeing them for. Highly recommend this Practice.

NB - Google
★★★★★ (5 out of 5)

I've been going to this GP for almost a year now. I have always had a great experience with them. The receptionists are kind and attentive, I always get to speak to a doctor the same day or the same week, and the doctors are always kind and helpful and have time for you. I recommended my housemate to this practice and she has had a great experience too.

PO - Google
★★★★★ (5 out of 5)

Staff are extremely polite and helpful and it's very easy to get a telephone consultation. Since joining them a couple of years ago I have had no issues whatsoever.
The last consultation I had on the phone the doctor was so caring and compassionate and went out of her way to ensure I followed her advice, she even arranged a call back from the gp the following day to confirm I had followed through and had been given an appointment by the hospital. In 33 years of living and the amount of times I've had to attend NHS services I've never received such a caring service, I usually leave feeling worse than I did when I attended. Keep up the great work Clifton Rise!

I left the Hurley Group (New Cross Health Centre) as the staff there were soooooo miserable and rude, you could hardly ever get through the phone line to book an appointment and the care was non existent with outdated notes. I made the best decision ever to leave that practice!

VS - Google
★★★★★ (5 out of 5)

Common questions

Do I have to leave my old GP?

Yes. Registering with us moves your NHS GP care and records to Clifton Rise Family Practice automatically. You don’t need to tell your old practice.

How quickly will I be registered?

We aim to confirm within 5 working days, by text message.

I live outside New Cross – can I still register?

Yes. We accept patients across London as out-of-area patients.

Can I see a doctor before I’m registered?

If you need medical help now, call NHS 111 or visit 111.nhs.uk. In an emergency, call 999.

When can I contact the practice?

Online via our website, 8am–6.30pm, Monday to Friday. Webforms are not monitored outside these hours.

Ready to join Clifton Rise Family Practice?

Questions? Call us on 020 3830 8110

Start NHS registration